Cornerstone SolutionsConfidential Reporting

Confidential reporting for your site — free

Your BRCGS confidential reporting requirement, solved in five minutes

Every BRCGS Standard requires a confidential reporting system so personnel can report concerns about product safety, legality and quality — clearly communicated to all staff, with senior management assessing what comes in and documenting the outcome.

  • A private reporting link for your staff — genuinely anonymous: no names, no IP addresses, no tracking.
  • A senior-management dashboard — assess concerns, record your assessment and actions (your audit evidence), and reply to reporters without ever knowing who they are.
  • A ready-made procedure and staff notice — worded for your Standard, whether that's Food Safety, Packaging Materials, Storage & Distribution, Agents & Brokers or Consumer Products. Print, approve and drop into your own QMS.

Register your site

1 · Your site
2 · Your Standard

Your procedure, staff notice and reporting form are worded for the Standard you're certificated to — so a packaging site doesn't get a procedure about food fraud. You can change it later from your dashboard.

3 · Senior management contact

New-report notifications and your private dashboard link go here — use an address controlled by senior management, not a shared inbox.

How the service works

  • Provided free of charge, as-is.
  • Reports are hosted by Cornerstone Solutions acting as data processor, and may be accessed by them for support and service oversight.
  • Serious product-safety or legality concerns left unaddressed may, where appropriate, be referred to the relevant certification body or authority.
  • The contact details above are used to operate the service.

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