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ISO 9001 Quality Management
ISO 9001 is the world's most widely used quality management system standard, built on process control, risk-based thinking and continual improvement.
At a glance
- Current version
- ISO 9001:2015 (amended 2024)
- Applies to
- Any organisation, any sector
- Structure
- Clauses 4 to 10, Plan-Do-Check-Act
- Certification
- Third-party certification body audit
What ISO 9001 is
ISO 9001 sets out the requirements for a quality management system that consistently delivers products and services that meet customer and legal requirements, and that improves over time. It applies to organisations of any size and sector.
What it covers
- Context of the organisation and interested parties (clause 4)
- Leadership and quality policy (clause 5)
- Planning, risks and opportunities, quality objectives (clause 6)
- Support: resources, competence, documented information (clause 7)
- Operation: from customer requirements to delivery (clause 8)
- Performance evaluation: monitoring, internal audit, management review (clause 9)
- Improvement: nonconformity and corrective action (clause 10)
The 2024 amendment asks organisations to consider whether climate change is a relevant issue in their context.
How Cornerstone Helps
ISO 9001: Software, Consultancy, Auditing and Training
Software
Cornerstone covers the ISO 9001 essentials: document control, CAPA, internal audits, management review, training records and supplier approval.
From £775 a month + VAT, unlimited users
Consultancy
Management system design and implementation, from gap analysis to certification.
Audit & Inspection
Independent ISO 9001 internal audits and supplier audits.
From £750 per day
Training
Internal auditor and root cause analysis training for your team.
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Frequently Asked Questions
Can ISO 9001 work alongside ISO 22716 or BRCGS?
Yes. They share a lot of system elements, such as document control, internal audit and corrective action, so one integrated system can serve all of them.
What changed in the 2024 amendment?
Organisations must consider whether climate change is a relevant issue when determining their context and the needs of interested parties.
Book a Consultation Call
Tell us where you are with your certification and we will arrange a call to talk it through.
Or call +44 7801 393 598.
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